Monday, January 05, 2009
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Learn About ... CLAIMS FILING

 

EVERYONE  CAN  BENEFIT  FROM  CLAIMS FILING

Add value to multiple places within your organization.........

 

 
Step 1 - Identify the shipment against which the Claim is being filed:

 

Pro Bill#    PO#  BOL# 
                     
                                   Enter a single number            

If the system finds on file, more than one Pro Bill for the input number, a summary list will be returned to the screen and you can select the relevant shipment.

The system will then populate the fields of the Claim Filing form with the available information.

 

 
Step 2 - Complete Claims Filing details:

Additional detail will be requested about the Claim.

 

 

 

 
Step 3 - Verify Claims Filing details:

Prior to submitting the Claim, you will be prompted to verify details. This will provide a final opportunity to make corrections prior to submission.

You will be asked to submit a copy of the printed online claim form to the Claims Department, either by fax or mail, with the substantiating documents attached.

 

 

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